Privacy Policy

This Privacy Policy explains how Search Drawer Realty collects, uses, discloses, and retains personal data when you use searchdrawermouth.homes in connection with real estate transaction processing.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
User Rights

Your Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal data, and to object to or restrict some processing. You may also be able to request information about how your data is used and shared. Some requests may be limited where we must keep information for legal, security, or transaction-related reasons.

Available rights may vary based on your location and the nature of the request.
Requests

How to Make a Request

To submit a privacy request, provide enough information for us to identify the relevant records and confirm your identity or authority to act on another person's behalf. We will review the request and respond within the time required by applicable law, subject to any lawful exceptions or extensions.

We may need information to verify identity before acting on a request.
Data Retention

Data Retention

We keep personal data only as long as needed for the purposes described in this policy, to complete transactions, resolve disputes, maintain business records, and meet legal or accounting obligations. When data is no longer required, we delete it, de-identify it, or retain it in a limited archive if the law or a legitimate business need requires.

Retention periods depend on the purpose of collection and applicable recordkeeping duties.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version will apply from the effective date shown or, if no date is shown, from the time it is posted.

We may revise this policy to reflect legal, operational, or service changes.
Privacy Office

Contact Information

Privacy email
Telephone
+1 506-800-6381
Mailing address
25 34ème Avenue, Lachine QC H8T 1Z1
Privacy inquiries

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may collect identifiers such as name and contact details, property and transaction information, account or inquiry details, payment-related records where applicable, device and browser data, and communications sent through the site. In a real estate transaction context, this may include information needed to evaluate requests, prepare documents, coordinate services, and maintain records.

The categories of data collected depend on how users interact with the site and transaction tools.
02 · Sources

How We Collect Data

We collect personal data directly from you when you submit forms, request information, create an account, or communicate with us. We also receive information from real estate transaction participants, service providers, and systems that support the operation, security, and administration of the site.

Information may come from users, transaction participants, and automated site functions.
03 · Cookies

Cookies We Use

The site may use essential cookies to support security, navigation, and basic functionality, as well as preference and analytics cookies to remember settings and understand how the site is used. Some cookies are session-based and expire when the browser closes, while others remain for a limited period unless removed by the user.

We use a limited set of cookies and similar technologies for site operation and measurement.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, site controls. Blocking or deleting cookies may affect certain features, including saved preferences, form functionality, and session continuity. We do not rely on cookie settings to override legal or operational requirements.

Browser settings and related tools can be used to limit non-essential cookies.
01

How We Use Data

We use personal data to operate and secure the site, respond to inquiries, process real estate-related requests, coordinate transaction steps, maintain records, communicate with users, detect fraud or misuse, improve site performance, and comply with legal obligations. We may also use information to enforce our terms and protect the integrity of our services.

Processing is limited to operational, transactional, and compliance purposes.
02

Service Providers and Partners

We may share personal data with vendors and other service providers that help us host the site, process forms, store records, provide security, support communications, or assist with transaction administration. These parties are expected to use the information only for the services they provide to us and to protect it under appropriate contractual obligations.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may share personal data to comply with law, court orders, lawful requests, or regulatory obligations; to protect our rights, users, and property; and to support the establishment, exercise, or defense of legal claims. We may also disclose information in connection with a business transfer, such as a merger, financing, or sale of assets, subject to applicable safeguards.

We disclose information only when a legal basis or operational need supports the transfer.